Assistant Director of Financial Aid & Student Employment

UW-Stout is actively recruiting for an Assistant Director of Financial Aid & Student Employment. 

If you have a positive attitude and want to use your strong analytical, technical, and customer service skills in a fast-paced and student-centered environment, we want you to apply! 

This position assists with the overall administration and compliance of aid programs and management of the Financial Aid Office staff. Primary responsibilities include management of the Student Employment and Federal Work Study programs. The Assistant Director will also serve as the back-up for the customer service staff. The successful candidate will also possess strong documented skills in the following areas: exceptional customer service, written and verbal communication, presentation skills, collaboration, and teamwork.  

Candidates who have experience working collaboratively with a diverse range of people and who can contribute to the fostering a climate of inclusivity are encouraged to identify their experiences in these areas. 

QUALIFICATIONS 

Minimum / Required  

• Bachelor's degree
• Work experience in higher education at a postsecondary level
• Demonstrated experience working with an integrated student information system
• Proficient in Excel, Word, and PowerPoint
• Excellent verbal and written communication skills
• Effective supervisory experience

Highly Desired

• Work experience within a financial aid office
• Experience with PeopleSoft Campus Solutions
• Experience with ImageNow/Perceptive Content or similar document management system/s
• Experience with reconciliation of accounts

RESPONSIBILITIES  

• Manage the Federal Work Study, Student Employment and Job Location and Development programs
• Supervise customer service and processing staff
• Serve as back-up to the customer service and processing staff
• Develop and deliver financial aid presentations on and off campus
• Maintain office budget
• Reconcile financial aid accounts
• Update and maintain the Policy and Procedure manual
• Deal with difficult or sensitive student or parent situations
• Represent the Financial Aid and Student Employment Office in absence of the Director
• Other duties as assigned.

DEPARTMENT INFORMATION  

A group of eleven individuals who pride themselves on working hard on behalf of Stout students. We are a team and help each other out and back each other up. We are comprised of veteran financial aid staff and some that are newer to this challenging and meaningful work. 

INSTITUTIONAL OVERVIEW  

University of Wisconsin-Stout, Wisconsin's Polytechnic University, offers an unmatched career-focused education that combines applied learning, theory and research with real-world experience that prepares tomorrow's leaders to drive the future of business and industry. At UW-Stout, our students do more than earn a degree--they do on day one. And we are #StoutProud to produce lifelong learners, ethical leaders and responsible citizens who succeed in a global society.    

UW-Stout is recognized nationwide for its operational excellence. We were the first and remain the only full four-year public higher education institution in the nation to receive the Malcolm Baldrige Award, and we are dedicated to a process-improvement model that leverages the power of data and the value of our people. We believe in critical thinking and fact-informed decision making. We pursue sustainability in form and function and collaborate across campus and with our partners to solve problems in industry and society. And providing an equitable, diverse and inclusive environment for our faculty, staff and students to live, learn and work is a top priority.   

We offer 50+ undergraduate degrees, 20+ graduate degrees and 30+ professional certificates in Art, Design & Graphics; Business & Management; Education; Human & Social Sciences; Information Technology & Communications; and Science, Engineering & Math. Our first-class digital infrastructure and learning environments provide our nearly 7,000 students with every avenue to explore and personalize their success. As the only laptop+ campus among the 13 Universities of Wisconsin, UW-Stout provides laptops and industry-standard software, open education resources and other technology-driven advantages all included in on-campus undergraduate tuition and fees. And we invest in people who share our vision to advance our position as Wisconsin's only Polytechnic University and as a regional, national and international leader in higher education.   

Be a part of the future at UW-Stout. Learn more at https://www.uwstout.edu/about-us 

University of Wisconsin-Stout is located in Menomonie, Wisconsin, a community an hour east of Minneapolis-St. Paul. A pillar of Wisconsin's Chippewa Valley and recognized as one of the best small towns in America, Menomonie provides an idyllic combination of natural beauty, outdoor recreation, boutiques and arts and culture with access to a metropolitan area. For more information about the UW-Stout community and region visit: https://www.uwstout.edu/about-us/our-community 

ADDITIONAL INFORMATION  

Minimum starting salary of $59,300, commensurate with qualifications and experience. The Universities of Wisconsin provides an excellent benefits package including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees. UW-Stout is certified as a Family Friendly Workplace which recognizes market-leading employers for employee benefits and commitment to supporting children and families.

• Benefit Details: https://www.wisconsin.edu/ohrwd/benefits/download/quickguidefasl.pdf   
• To calculate the estimated value of your total compensation, use the Health & Retirement Contributions Estimator | Employee Benefits (wisconsin.edu) 

UW-Stout is committed to nondiscrimination in its employment practices and to equal employment opportunity for all persons and does not discriminate against, harass or retaliate on the basis of race, color, creed, religion, age, sex (as defined in state and federal law), sexual orientation, national origin, ancestry, disability, pregnancy, marital or parental status, genetic information, arrest record, conviction record, military service, veteran status, use or nonuse of lawful products off the employer's premises during non-working hours, political affiliation, declining to attend a meeting or participate in any communication about religious matters or political matters, honesty testing, or any other category protected by law.    

As an equal employment opportunity and affirmative action employer, UW-Stout welcomes applications from individuals from diverse groups; veterans, individuals with disabilities and from historically excluded populations. At UW-Stout we value our differences and welcome diverse perspectives as we continually commit to developing an inclusive and equitable environment for all employees and students.     

Employment is contingent upon the final candidate's completing a criminal background check and being cleared to work by the Human Resources Office.  Employment is also contingent upon the final candidate passing reference checks and an essential job function test, as applicable. The reference check process includes asking the final candidate and most recent supervisor(s) questions regarding sexual violence and sexual harassment. Final candidates with previous employment within the Universities of Wisconsin and State of WI agencies will be subject to additional reference checks.   

Official transcripts required at time of hire. 

The University of Wisconsin-Stout does not offer H-1B or other work authorization visa sponsorship for this position. A successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment and for maintaining work authorization throughout the employment term. If you have questions regarding this, please contact our Human Resources office, Phone: 715.232.2149. 

In response to a public records request, the Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7) 

UW-Stout is committed to providing safety and security of all members of our community in accordance with the Clery Act. For campus safety information and crime statistics visit: https://www.uwstout.edu/life-stout/police-and-parking/clery-information 

APPLICATION INSTRUCTIONS

Complete applications received by end of day, November 4, 2024 are ensured full consideration.  Applications submitted after 11/4th may be reviewed at the discretion of the search committee or until position is filled. 

To apply, click on the APPLY button or go to: https://www.uwstout.edu/about-us/careers-jobs 

Required application materials:  

1. Cover letter*  
2. Curriculum vitae or resume 

*Please use your cover letter to speak to each of the Minimum/Required Qualifications for this position as listed above. For each required qualification, describe your relevant experience, using specific examples from your work history to illustrate how your experience satisfies the requirement. 

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.   

Applicants will need to complete all required fields and attach all required documents prior to submitting the online application.   

Note: Once you have attached your materials and submitted your application you will not be able to go into the system and change them. 

Before starting the online application process, we recommend you preview the frequently asked questions (FAQs) available at: https://kb.uwss.wisconsin.edu/21900 

It is the policy of UW-Stout to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to make reasonable accommodation for a qualified individual's disability. 

For questions regarding this position or recruitment, please contact:

Search Chair: Karyssa Gulish

Email: gulishk@uwstout.edu 

If you need assistance with the online application process or if you submitted your application prior to uploading all of the required application materials, please contact:

Search Coordinator: Sarah Kocken

Email: kockens@uwstout.edu  

Job Family: Supervisory