Job Description

Job ID
UW Stout;Menomonie, WI
Full/Part Time


The Associate Director will provide and assist in the management and vision of operations for University Dining Service, including residential, retail, concession, event, and catering operations. This position will assist and provide leadership by observing, evaluating, and documenting the best practices, processes and procedures for operations, create and monitor assessment programs and tools for both production and customer service areas; work with management to provide guidance and leadership of orientation and development of training materials, coordinate training programs, and assist in managing the budgeting, reconciliation, and accounts payable procedures for the department. Position reports to the Director of University Dining. The anticipated start day is June 10, 2019.


Minimum / Required

  • Bachelor’s Degree
  • Five or more years progressive management experience in commercial or institutional foodservice operations
  • Five or more years of foodservice experience in a University/College setting
  • Three years of experience in budgeting and fiscal management in a mid-sized (at least $3 million) foodservice operation

Highly Desired

  • Ability to work as part of a team
  • Ability to plan, establish, and attain long term goals
  • ServSafe certification or equivalent state certification for restaurant management obtained in the last 5 years
  • Experience in a variety of types of foodservice operations: catering, fast food, grab & go convenience, food courts, cafeteria service, and concessions
  • Experience in management and supervisory practices and procedures
  • Experience in operational methods, productions, and service techniques in the foodservice industry
  • Experience in foodservice industry quality standards
  • Experience with nutrition and food allergies
  • Experience in commercial food sourcing and purchasing
  • Experience in Point of Sale software systems
  • Experience with menu management software
  • Experience with software in human resources, budgeting, and accounting
  • Ability to develop and effectively execute a variety of policies and procedures in a foodservice environment
  • Experience in developing training materials and implementing training programs
  • Experience with successful customer service programs and techniques
  • Experience with recipe and menu development for multiple types of foodservice establishments
  • Experience with a responsible alcohol service program
  • Experience with commercial foodservice equipment
  • Knowledge of foodservice trends and innovations


  • Serve as a resource for departmental management team members as related to operations and duties of the department working to meet department and campus goals.
  • Create, enhance, and conduct orientation and training programs for various levels of foodservice personnel and coordinate these programs including the records maintenance of attendance/completion.
  • Work with unit management to create and maintain manuals of standard operating procedures. Create and monitor an on-going quality assurance assessment program for operations to ensure adherence to unit specific procedures.
  • General management team member responsibilities.


University Dining Service is a self-operated auxiliary on the UW-Stout Campus with a $10 million budget. The department has three facilities that house and provide services at other location across the campus, including: Merle Price Commons, North Point Dining, and the Memorial Student Center. There are two cafeterias, Merle Price Commons Cafeteria and North Point Cafeteria, retail outlets in the Memorial Student Center (food court & marketplace), express locations in academic buildings, and convenience stores. Campus catering and concessions are also included in the department. The department has 41 permanent staff and over 500 student employees. Some locations operate year-round, and others are closed during the summer period.


The University of Wisconsin-Stout offers a rich, dynamic and collaborative environment in which to work and grow. A member of the University of Wisconsin system, UW-Stout is unique within the system--it is named after its founder, James Huff Stout, and holds the distinction of being Wisconsin’s Polytechnic University, a designation which highlights our combination of applied learning, real-world experiences and a solid liberal arts foundation.

UW-Stout offers 48 undergraduate and 26 graduate degrees, including two terminal degrees. Student enrollment is just over 9,500.

UW-Stout faculty enjoy opportunities for cross-disciplinary collaboration, state-of-the-art facilities, and a modern digital environment. UW-Stout values innovative approaches to solving problems in society and industry, and faculty are encouraged to maintain strong ties and seek collaborative projects within their disciplines and industries.

All undergraduate students participating in traditional, on campus-based programs are issued laptops. Faculty use the university’s online course delivery system and must be available for online interactions and/or alternate time frames for teaching. Faculty members teach, advise students, conduct research, assess student learning and engage in service activities.

Menomonie, Wisconsin, is a town of 16,000 located in the beautiful Chippewa River Valley, 25 miles west of Eau Claire and 60 miles east of the Twin Cities of Minneapolis and Saint Paul.

More information about the UW-Stout community and region: Facts and data about the university:


The minimum starting annual salary is $65,000, commensurate with qualifications and experience. The UW System provides an excellent benefits package including participation in the Wisconsin State retirement plan.

As an equal employment opportunity and affirmative action employer, UW-Stout is committed to inclusive excellence and is actively seeking applications from individuals from diverse groups; veterans and individuals with disabilities.

An offer of employment is contingent upon the final candidate passing a criminal background check and a reference check process. The reference check process includes asking the final candidate and most recent supervisor questions regarding sexual violence and sexual harassment. Final candidates with previous employment within the UW System and State of WI agencies will be subject to additional reference checks.

A successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment and maintain work authorization throughout the employment term. If you have questions regarding this, please contact our Human Resources office at 715.232.2149.

In response to a public records request, the University of Wisconsin System will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7).

For campus safety information and crime statistics visit:


Applicants will need to complete all required fields and attach all required documents prior to submitting the online application.

Note: Once you have attached your materials and submitted your application you will not be able to go into the system and change them.

Required application materials:

  1. Cover letter specifically addressing how you meet the minimum and preferred qualifications
  2. Resume
  3. Names and contact information for a minimum of three (3) professional references

*Official transcript(s) required at time of hire

To ensure consideration, complete applications must be submitted online by Sunday, April 21, 2019 Screening of applications will begin Monday, April 22, 2019, and may continue to be reviewed until the position is filled.

It is the policy of UW-Stout to provide reasonable accommodations to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual's disability.

For questions regarding this position or recruitment, please contact:

Search Chair: James Selz / Email:

If you need assistance with the online application process or if you submitted your application prior to uploading all the required application materials, please contact:

Search Coordinator: Sarah Sippl / Email:

Before starting the online application process, we recommend you preview the frequently asked questions (FAQs) available at:

Job Family: Supervisory