eStout Student Coordinator

The University of Wisconsin- Stout welcomes your application for a new eStout Student Coordinator career opportunity with our Learning and Information Technology (LIT) Department. The eStout Student Coordinator position involves administrative duties to UW-Stout's unique student laptop program. This position includes data management, reporting, and analysis of student eligibility, as well as overseeing all communication to students throughout the eStout program life cycle. Responsibilities also include coordinating annual laptop events, implementing policies, and providing guidance to students and staff on eStout-related tasks. Some project management and budgetary responsibilities are required. Anticipated start date is April 28, 2025.

QUALIFICATIONS

Required

• Bachelor's degree by employment date
• Excellent verbal and written communication skills
• Sound judgment, including sensitivity to personal and confidential information
• Strong interpersonal communication and customer service skills
• Strong organizational skills
• Working knowledge of standard business software programs especially Microsoft 365, Word and Excel
• Work independently and as part of a team environment on collaborative efforts

Ideally, candidates will demonstrate experience or potential in: 

• Experience supporting student success in a diverse higher education environment   
• Working with information systems, retrieving and analyzing data -such as Tableau or other data analysis tools
• Experience forecasting and/or managing budgets
• Experience in updating website content
• Experience with Peoplesoft or other Student Information Systems 
• Advanced Microsoft 365 skills including mail merging, Excel pivot tables, querying, data analysis, and reporting tools
• Project management experience
• Process improvement experience
• Experience collaborating with supply chain vendors

RESPONSIBILITIES 

• Provides administrative duties, including managing all eStout data as it relates to student eligibility in the eStout program. 
• Manages all forms of communication with students, regarding the eStout laptop lifecycle (deployments, returns, ownership transfers, change of major) as well as changes to the students' eligibility status and recovery efforts, such as fees and fines. 
• Facilitate laptop assignment, exchange, return, and ownership transfer activities.
• Manage and control continuous accuracy of a large inventory of laptops and accessories.
• Serve as a data specialist to produce, analyze and ensure accurate student and laptop data.
• Use multiple information systems to communicate and report accurately. These can include systems such as PeopleSoft, Vanguard Asset Management, Tableau, RDS, WISER, UWBI, Helpdesk/ITSM, and lmageNow, WorkDay.  
• Assist with annual planning of inventory purchases/returns and buyouts, working closely with purchasing, laptop vendors, financiers, and Vanguard.
• Help coordinate annual laptop events and participate in other campus activities to promote the eStout Program. May involve some evening and weekend work.  
• Manage, review and provide oversight of the eStout Student Laptop Computer Agreement and eStout Policies and Procedures.
• Administrator, monitor, and audit student laptop charges and holds on student accounts as they relate to the eStout Student Laptop Computer Agreement.
• Initiate recovery procedures for non-returned laptops including communication in a variety of forms with the student to ensure the return to current inventory.
• Work with the Business Manager on eStout related requisitions, payments, invoicing, leasing and other financial responsibilities. 
• Review and update eStout Student Laptop Computer Agreement, Laptop Receipt Acknowledgement Form and eStout Laptop Transfer Agreement to best serve the needs of the eStout Program and the students. 
• Serve as the eStout Website administrator.
• Assist in developing and providing training to Technology Help Desk student and staff employees on the eStout program business processes and details. 
• Some process improvement and project management responsibilities may be part of the position.  
• Develop and implement strategies that optimize laptop inventory efficiencies and improve processes as necessary. 
• Identify, retain, and communicate accurate data and information that may affect the eStout program, and guide decision making related to eStout operations and business practices.
• Other duties as assigned. 

DEPARTMENT INFORMATION 

Learning and Information Technology (LIT) is UW-Stout's steward of technology in support of education. We are committed to providing and maintaining secure, high-quality, reliable, and flexible solutions in alignment with UW-Stout's mission and vision.  

The Infrastructure Services (IS) department serves UW-Stout's academic community by providing desktop management of campus computers and computer labs, network file storage, email, management and deployment of campus and lab-specific desktop software, server management services for departments, and authentication services. In addition, Technology and Networking (T&N) provides the campus voice and data network.  

INSTITUTIONAL OVERVIEW 

The University of Wisconsin-Stout, Wisconsin's Polytechnic University, offers an unmatched career-focused education that combines applied learning, theory and research with real-world experience that prepares tomorrow's leaders to drive the future of business and industry. At UW-Stout, our students think and do from day one. And we are #StoutProud to produce lifelong learners, ethical leaders and responsible citizens who succeed in a global society.   
  
UW-Stout is recognized nationwide for its operational excellence. We were the first and remain the only full four-year public higher education institution in the nation to receive the Malcolm Baldrige Award, and we are dedicated to a process-improvement model that leverages the power of data and the value of our people. We believe in critical thinking and fact-informed decision making. We pursue sustainability in form and function and collaborate across campus and with our partners to solve problems in industry and society. And providing an equitable, diverse and inclusive environment for our faculty, staff and students to live, learn and work is a top priority.  

We offer 50+ undergraduate degrees, 20+ graduate degrees and 30+ professional certificates in Art, Design & Graphics; Business & Management; Education; Human & Social Sciences; Information Technology & Communications; and Science, Engineering & Math. Our first-class digital infrastructure and learning environments provide our nearly 7,000 students with every avenue to explore and personalize their success. 

As the only laptop+ campus among the 13 Universities of Wisconsin, UW-Stout provides laptops and industry- standard software, open education resources and other technology-driven advantages-all included in on-campus undergraduate tuition and fees. And we invest in people who share our vision to advance our position as Wisconsin's only Polytechnic University and as a regional, national and international leader in higher education.   

Be a part of the future at UW-Stout. Learn more at https://www.uwstout.edu/about-us 

University of Wisconsin-Stout is located in Menomonie, Wisconsin, a community an hour east of Minneapolis-St. Paul. A pillar of Wisconsin's Chippewa Valley and recognized as one of the best small towns in America, Menomonie provides an idyllic combination of natural beauty, outdoor recreation, boutiques and arts and culture with access to a metropolitan area. For more information about the UW-Stout community and region visit: https://www.uwstout.edu/about-us/our-community 

ADDITIONAL INFORMATION  

The minimum annual starting salary for the eStout Student Coordinator is $50,000, commensurate with finalists' qualifications and experience.  The Universities of Wisconsin provides an excellent benefits package including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees. UW-Stout is certified as a Family Friendly Workplace which recognizes market-leading employers for employee benefits and commitment to supporting children and families. 

* Benefit Details: https://www.wisconsin.edu/ohrwd/benefits/download/quickguidefasl.pdf   

* To calculate the estimated value of your total compensation, use the Health & Retirement Contributions Estimator|Employee Benefits (Wisconsin.edu) 

UW-Stout is committee to nondiscrimination in its employment practices and to equal opportunity for all persons and does not discriminate against, harass or retaliate on the basis of race, color creed, religion, age, sex (as defined in state and federal law), sexual orientation, national origin, ancestry, disability, pregnancy, marital or parental status, genetic information, arrest record, conviction record, military service, veteran status, use or nonuse of lawful products off the employer's premises during non-working hours, political affiliation, declining to attend a meeting or participate in any communication about religious matters or political matters, honesty testing, or any other category protected by law.

As an equal employment opportunity and affirmative action employer, UW-Stout welcomes applications from individuals from diverse groups; veterans, individuals with disabilities and from historically excluded populations. At UW-Stout we value our difference and welcome diverse perspectives as we continually commit to developing an inclusive an equitable environment for all employees and students.

Employment is contingent upon the final candidate's completing a criminal background check and being cleared to work by the Human Resources Office. Employment is also contingent upon the final candidate passing reference checks and an essential job function test, as applicable. The reference check process includes asking the final candidate and most recent supervisor(s) questions regarding sexual violence and sexual harassment. Final candidates with previous employment with the Universities of Wisconsin and State of WI agencies will be subject to additional reference checks.

The University of Wisconsin- Stout does not offer H-1B or other work authorization visa sponsorship for this position. A successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment and for maintaining work authorization throughout the employment term.  If you have questions regarding this, please contact our Human Resources office, Phone: 715.232.2149.  

In response to a public records request, the University of Wisconsin System will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7). 

UW-Stout is committed to providing safety and security of all members of our community in accordance with the Clery Act. For campus safety information and crime statistics visit: https://www.uwstout.edu/life-stout/police-and-parking/clery-information 

APPLICATION INSTRUCTIONS

Complete applications received by end of day, March 27, 2025,  are ensured full consideration.  Applications submitted after March 27th may be reviewed at the discretion of the search committee or until position is filled.

To apply, click on the APPLY button or go to: https://www.uwstout.edu/about-us/careers-jobs 

Required application materials: 

1. Cover letter (* See below)
2. Curriculum vitae or resume

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.  

*Please use your cover letter to speak to each of the Minimum/Required Qualifications for this position as listed above. For each required qualification, describe your relevant experience, using specific examples from your work history to illustrate how your experience satisfies the requirement.

Applicants must complete all required fields and attach all required documents prior to submitting the online application.

Note: Once you have attached your materials and submitted your application you will not be able to go into the system and change them.

Before starting the online application process, we recommend you preview the frequently asked questions (FAQs) available at: https://kb.uwss.wisconsin.edu/21900 

It is the policy of UW-Stout to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to make reasonable accommodation for a qualified individual's disability.

For questions regarding this position or recruitment, please contact:
Search Chair: David Ackley
Email: ackleyd@uwstout.edu 

If you need assistance with the online application process or if you submitted your application prior to uploading all the required application materials, please contact:
Search Coordinator: Lori Sweitzer 
Email: sweitzerl@uwstout.edu  
 

Job Family: Staff