Job Description

JOB DETAILS:


UW-Stout invites applicants for an Operations Manager position within the Student Centers team.  The Student Centers Operations Manager is responsible for leading and directing day to day operational activities of the Memorial Student Center and Merle Price Commons, including direct supervision of the Custodial Services Supervisor and student building manager team, and indirectly supporting other student staff operational teams.  The Operations Manager is responsible for facility work orders, supply inventory, equipment inventory and maintenance, scheduling snow removal and major facility and/or custodial projects. The position provides support in budget preparation and capital project development and oversight.  In addition, the position works closely with the Conferences and Events team to coordinate support for events and activities throughout the buildings.  The position reports to the Associate Director and will also work closely with the Student Centers Director, building mechanics and campus Facilities Management staff.  

Official UW Title: Event Manager (DS025)

Full-time (year-round) position. The position requires flexibility in terms of hours worked, as late evening, weekend and holiday work will be a necessity.

*Anticipated Start Date: September 3, 2024

QUALIFICATIONS

Minimum / Required

  • Experience with custodial services, facility operations, and/or event operations.
  • Experience supervising and training employees.

Highly Desired

  • Must be able to communicate effectively, both verbally and in writing, and interact positively with a diverse staff and clientele.
  • Experience working in a Student Union or higher education operational environment. 
  • Ability to manage a variety of staff and projects simultaneously.
  • Experience developing training and onboarding programs.

RESPONSIBILITIES

Leadership & Supervision

  • Provides active leadership to the Student Centers Custodial Services team by supervising and guiding the Custodial Services Supervisor and supporting the full-time professional custodians.   
  • Guide and support the development of a team of 12-15 student facility operations assistants.
  • Supervise and direct the student building manager team, including hiring, training, supervising, and evaluating approximately 8-10 student building manager employees.
  • Maintain a constant focus on teambuilding within all operational areas.
  • Provide customer service training and ongoing coaching to all staff in operational areas.
  • Serve as building supervisor for Merle Price Commons.  
  • Collaborate with Student Centers leadership team on feedback for facility enhancements, services, and support.

Facility Operations

  • Manage key access and door access via campus software systems, and complete an annual key audit.
  • Manage door access schedule in conjunction with the Campus Card Office.
  • Maintain accurate building hour signage at the Memorial Student Center and Price Commons.
  • Attend weekly event set-up meeting to coordinate event set-ups/teardowns, trash needs, etc. 
  • Track inventory and condition of furniture and moveable equipment.
  • Submit and manage work orders for facility repairs.
  • Liaison with Facilities Management staff on projects and repairs.  
  • Meet regularly and liaison with Student Centers mechanics on projects, repairs, etc.
  • Review and monitor waste hauler tipping schedules.
  • Assist with custodial duties as needed, including cleaning, event set-ups, snow removal, etc.
  • Planning and oversight of capital projects.

Safety & Emergency Procedures

  • Oversee building-wide safety and emergency procedures for the Student Centers, and update procedural documentation as needed.
  • Develop and implement building-wide safety and emergency procedure training for student and professional staff.
  • Ensure all custodial staff are trained on custodial safety procedures, including chemicals, appropriate use of equipment, etc. 
  • Conduct regular checks of safety equipment, including AEDs, fire extinguishers, etc.

Financial Responsibilities

  • Collaborate with Student Centers leadership to develop and submit priorities for Student Centers annual operating and capital budget plans.
  • Purchase supplies and equipment in accordance with state and university purchasing policies.
  • Responsible for approving monthly waste hauler invoices and other vendor contracts.

Miscellaneous

  • Serve as a back-up for the student building manager on duty and be available for emergency and on-call situations.
  • Attend and/or facilitate regular staff meetings.
  • Be an active participant on the Student Centers Student Supervisor working group.
  • Serve on university committees as assigned.
  • Other duties as assigned.

DEPARTMENT INFORMATION

UW-Stout's Student Centers team is committed to creating an inclusive campus community.  Candidates who have experience working collaboratively with diverse individuals and/or groups and who can contribute to fostering an inclusive environment are encouraged to identify their experience in these areas.

Student Centers' Mission
To be a student focused community that offers: gathering places, services, and opportunities in support of learning and personal growth in a safe, positive, and welcoming environment.

At the center of campus lives the Memorial Student Center (MSC), a place that will help make Stout home.  Whether students pay us a visit for their morning cup of coffee, get projects printed for a class, take a nap between classes, or attend a student org meeting or event, you 'll find it 's the heart of campus.  But more than this, it's a community - a community that allows students to find their place while at Stout.  The team of Events and Operations staff plays a critical role in the daily success of the Student Centers.

APPLICATION INSTRUCTIONS

Applications received by end of day Thursday, July 25, 2024 are ensured full consideration.  Applications submitted after 7/25th may be reviewed at the discretion of the search committee.

To apply, click on the APPLY button or go to: https://www.uwstout.edu/about-us/careers-jobs 

Required application materials
1. Cover letter (* See below)
2. Curriculum vitae or resume
3. Names and contact information for a minimum of three (3) professional references

*Please use your cover letter to speak to each of the Minimum/Required Qualifications for this position as listed above. For each required qualification, describe your relevant experience, using specific examples from your work history to illustrate how your experience satisfies the requirement.

Applicants must complete all required fields and attach all required documents prior to submitting the online application.

Note: Once you have attached your materials and submitted your application you will not be able to go into the system and change them.

Before starting the online application process, we recommend you preview the frequently asked questions (FAQs) available at: https://kb.uwss.wisconsin.edu/21900 

It is the policy of UW-Stout to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to make reasonable accommodation for a qualified individual's disability.

For questions regarding this position or recruitment, please contact:
Search Chair: Mandy Colby
Email: colbym@uwstout.edu 

If you need assistance with the online application process or if you submitted your application prior to uploading all of the required application materials, please contact:
Search Coordinator: Darrin Witucki
Email: wituckid@uwstout.edu 

INSTITUTIONAL OVERVIEW  

An innovative leader within the University of Wisconsin System, the University of Wisconsin-Stout offers an unparalleled career-focused education that integrates applied learning, theory and research and real-world experiences to prepare our students for the future. At UW-Stout, our students think and do from day one, and we're proud to produce lifelong learners, ethical leaders and responsible citizens who succeed in a global society.  
 
UW-Stout is recognized nationwide for its operational excellence. We were the first and remain the only four-year public higher education institution in the nation to receive the Malcolm Baldrige Award, and we are dedicated to a process-improvement model that leverages the power of data and the value of our people. We believe in critical thinking and fact-informed decision making. We pursue sustainability in form and function and collaborate across campus and with our partners to solve problems in industry and society. And providing an equitable, diverse and inclusive environment for our faculty, staff and students to live, learn and work is a top priority.

We offer 47 undergraduate, 21 masters and 3 advanced programs and more than 30 certificate options in Art, Design & Graphics; Business & Management; Education; Human & Social Sciences; Information Technology & Communications; and Science, Engineering & Math. Our first-class digital infrastructure and learning environments provide our nearly 8,000 students with every avenue to explore and personalize their success. And we invest in people who share our vision to advance our position as Wisconsin's only Polytechnic University and as a regional, national and international leader in higher education.  

Be a part of the future at UW-Stout. Learn more at https://www.uwstout.edu/about-us 

University of Wisconsin-Stout is located in Menomonie, Wisconsin, a community an hour east of Minneapolis-St. Paul. A pillar of Wisconsin's Chippewa Valley and recognized as one of the best small towns in America, Menomonie provides an idyllic combination of natural beauty, outdoor recreation, boutiques and arts and culture with access to a metropolitan area. For more information about the UW-Stout community and region visit: https://www.uwstout.edu/about-us/our-community 

ADDITIONAL INFORMATION

*Minimum annual starting salary of $60,000, commensurate with finalist's qualifications and experience.  The UW System provides an excellent benefits package including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees.

All qualified candidates meeting application requirements will receive consideration for employment and will not be discriminated against. As an equal employment opportunity and affirmative action employer, UW-Stout welcomes applications from individuals from diverse groups; veterans, individuals with disabilities and from historically excluded populations. UW-Stout provides equal opportunity to all persons and is committed to inclusive excellence. At UW-Stout we value our differences and welcome diverse perspectives as we continually commit to developing an inclusive and equitable environment for all employees and students.

Employment is contingent upon the final candidate's completing a criminal background check and being cleared to work by the Human Resources Office.  Employment is also contingent upon the final candidate passing reference checks and an essential job function test, as applicable. The reference check process includes asking the final candidate and most recent supervisor(s) questions regarding sexual violence and sexual harassment. Final candidates with previous employment within the UW System and State of WI agencies will be subject to additional reference checks.

Official transcripts required at time of hire.

Must be authorized to work in the United States. Sponsorship is not available for this position. A successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment and maintain work authorization throughout the employment term. If you have questions regarding this, please contact our Human Resources office, Phone: 715.232.2149.

In response to a public records request, the University of Wisconsin System will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7)

UW-Stout is committed to providing safety and security of all members of our community in accordance with the Clery Act. For campus safety information and crime statistics visit: https://www.uwstout.edu/life-stout/police-and-parking/clery-information 

Job Family: Supervisory



Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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