OFFICIAL UW POSITION TITLE: Residence Hall Manager
DEPARTMENT: University Housing
ANTICIPATED START DATE: July 9, 2018
Residence Life Coordinators (RLCs) are master’s level professionals responsible for creating a comprehensive residence life program in their respective geographical area that will typically consist of two to four residence hall complexes. RLCs are live-in professionals, student affairs generalists, who are charged with working to create communities that support the academic and polytechnic mission of the institution. RLCs are expected to be visible to residential students, engage in personal interactions with them and provide leadership and mentorship to them.
- Master’s degree required in counseling, higher education, social work, psychology, organizational development or closely related field by employment start date
- Previous work experience in student affairs
- Demonstrated effectiveness in written and oral communication skills
- Ability to successfully manage multiple priorities
- Ability to work successfully as a member of a team
Highly Desired Qualifications:
- Previous live-in professional housing experience
- Supervisory skills that demonstrate an ability to effectively support and challenge staff members
- Demonstrated competence in intercultural development and efforts to create inclusive communities
- Ability to effectively respond and successfully manage a crisis
- Demonstrated effective personal initiative in achieving meaningful outcomes aligned with departmental expectations
- Oversee all student, staff, operational and community development functions for assigned residence halls.
- Utilize student development theory, learning principles and identity theories to effectively enhance the student experience.
- Become familiar with the Intercultural Development Framework as a way to understand intercultural conflict, bias related actions, and communication methodologies.
- Create communities that support university efforts toward inclusive excellence.
- Liaison with offices (i.e. counseling, career services, advisement, etc.) to effectively offer referrals to students and to create programs and services that meet student needs.
- Exhibit knowledge and understanding around effective interaction and response to students with disabilities, including students with mental health issues who may need an immediate intervention. Work in cooperation with the Assistant Director of University Housing and the Associate Dean of Students to support students in crisis. Follow-up with parents of students in crisis as appropriate.
- Supervise (select, train, evaluate) undergraduate residence life student staff in a geographical housing area.
- Provide intentional, on-going staff development for undergraduate residence life student staff.
- Coordinate programs and services that support the academic and polytechnic mission of the institution.
- Actively support any learning community initiatives occurring in assigned geographical housing area including collaborating with entities who manage the learning community and assist with administrative responsibilities of the learning community.
- Effectively implement leadership programs in an assigned geographical housing area and work with student leaders to create events and programs that meet the needs of the residential communities. Supervise the student advisor of the Hall Events Committee, attend hall events and meetings as needed to ensure dynamic leadership programs are effectively meeting the needs of residential students.
- Serve as a facilities manager of the buildings in the assigned geographical residence halls, including: conducting periodic safety checks, coordinating fire drills and emergency preparedness and response, and working with the on-line work order system (TMA) and appropriate Physical Plant staff to ensure that work orders are handled in an appropriate and timely manner. Participate in any on-going meetings related to renovation or projects in assigned residence hall facilities.
- Assist in the direction of work assignments with the custodians in the assigned geographical housing area and work cooperatively with the Housing custodial supervisor to provide on-going feedback and evaluation of the custodial services. Participate, as requested, in custodial training sessions.
- Implement university and housing conduct policies and serve as a conduct hearing administrator. As needed, address community standards and respond to incidents of hate and/or bias, at the direction of the hate/bias response team, that occur in the geographical housing area.
- Meet as requested with the Assistant Dean of Students to review conduct case adjudication, trends, and administrator decisions.
- Manage roommate mediations, community and floor interventions, and building responses in emergency situations as needed or as directed.
- Assume responsibility for effective crisis response and management including responding as needed to emergency situations and preparing staff to adequately respond to residence hall emergencies.
- Serve as the primary communicator with parents in emergency situations for in-the-moment students in crisis and as a contact for parents who have questions about the living environments in assigned geographical areas.
- Manage any decentralized business operations for the geographical residence hall area.
- Effectively manage a residential education budget for the residence halls in an assigned geographical area. Assure compliance with all university policies and regulations relative to budget and the reconciliation process.
- Assist with the implementation of an active and robust summer housing operation.
- Serve on divisional, departmental and university committees, work groups, or task forces as requested or appointed.
- Actively support university initiatives designed to increase enrollment, retention and graduation rates. Work cooperatively with university and departmental programmatic initiatives for first year and upper-class students.
- Participate in on-going training and development, especially in matters of compliance and emergency response and preparedness.
- On a two-year rotating basis, Residence Life Coordinators will assume responsibility for one of the following areas, which will be assigned by the Director of University Housing;
- co-advising of the Residence Hall Association (RHA)
- coordination of desk services
- summer operations
This is a live-in position; evening and weekend work is expected and required. Due to the nature of this position, extended vacations will not be allowed during the fall and spring semester when classes are in session. RLCs will be requested to take supervisor-approved vacation during break periods and in the summer. RLCs will generally be available by phone during the work week to respond to crisis situations in their residence halls unless coverage is arranged for special occasions. RLCs will participate on a rotating basis with other RLCs for weekend campus coverage.
The University of Wisconsin-Stout offers a rich, dynamic and collaborative environment in which to work and grow. A member of the University of Wisconsin system, UW-Stout is unique within the system--it is named after its founder, James Huff Stout, and holds the distinction of being Wisconsin’s Polytechnic University, a designation which highlights our combination of applied learning, real-world experiences and a solid liberal arts foundation.
UW-Stout offers 48 undergraduate and 26 graduate degrees, including two terminal degrees. Student enrollment is just over 9,500.
UW-Stout faculty enjoy opportunities for cross-disciplinary collaboration, state-of-the-art facilities, and a modern digital environment. UW-Stout values innovative approaches to solving problems in society and industry, and faculty are encouraged to maintain strong ties and seek collaborative projects within their disciplines and industries.
All undergraduate students participating in traditional, on campus-based programs are issued laptops. Faculty use the university’s online course delivery system and must be available for online interactions and/or alternate time frames for teaching. Faculty members teach, advise students, conduct research, assess student learning and engage in service activities.
Menomonie, Wisconsin, is a town of 16,000 located in the beautiful Chippewa River Valley, 25 miles west of Eau Claire and 60 miles east of the Twin Cities of Minneapolis and Saint Paul.
More information about the UW-Stout community and region: http://www.uwstout.edu/about/community.cfm. Facts and data about the university: http://www.uwstout.edu/about/facts.cfm.
Competitive salary commensurate with qualifications and experience. The UW System provides an excellent benefits package including participation in the Wisconsin State retirement plan.
As an equal employment opportunity and affirmative action employer, UW-Stout is committed to inclusive excellence and is actively seeking applications from individuals from diverse groups; veterans and individuals with disabilities.
In compliance with the Wisconsin Fair Employment Act, employment will be contingent upon a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.
In response to a public records request, the University of Wisconsin System will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7).
For campus safety information and crime statistics visit: http://www.uwstout.edu/police/clery.cfm
Applicants will need to complete all required fields and attach all required documents prior to submitting the online application.
Note: Once you have attached your materials and submitted your application you will not be able to go into the system and change them.
Required application materials:
- Cover letter specifically addressing how you meet the minimum and preferred qualifications
- Names and contact information for a minimum of three (3) professional references
- Unofficial copies of transcripts; official transcripts required at time of hire
To ensure consideration complete applications must be submitted online by Wednesday, April 18, 2018. Screening of applications will begin April 19th and may continue to be reviewed until the position is filled.
It is the policy of UW-Stout to provide reasonable accommodations to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual's disability.
For questions regarding this position or recruitment, please contact:
- Search Chair: Amy Martin McGovern
- Email: firstname.lastname@example.org
If you need assistance with the online application process or if you submitted your application prior to uploading all of the required application materials, please contact:
- Search Coordinator: Kristie Olson
- Phone: 715.232.1121
- Email: email@example.com
Before starting the online application process we recommend you preview the frequently asked questions (FAQs) available at: https://kb.wisc.edu/hrs/page.php?id=21900
Job Family: Staff