Job Description

JOB DETAILS:

This position will be responsible for the support and maintenance of campus infrastructure and applications.

QUALIFICATIONS


Minimum / Required

  • Excellent verbal and written communication skills 
  • Knowledge of software packaging and deployment 
  • Knowledge of enterprise operating system deployment 
  • *Experience supporting Apple and or Windows computers 
  • Skills in shell scripting

Highly Desired

  • Skills in Python, PowerShell, or .NET programming 
  • Ability to forecast current and future enterprise computer hardware requirements. This includes CPUs, GPUs, memory, storage, and network components
  • Experience with Microsoft System Center Configuration manager 
  • Experience with JAMF mobile device management 
  • Experience with Intune endpoint management 
  • Experience delivering images and applications utilizing automated and programmatic processes  
  • Ability to manage, monitor and report on application licensing

RESPONSIBILITIES

  • Identifies, troubleshoots, researches, and resolves issues on enterprise endpoint systems, to ensure system security, confidentiality compatibility, and functionality according to policies, procedures, and regulations 
  • Designs, installs, configures, tests, and maintains varied software, hardware, and associated equipment according to faculty, staff, and student specifications  
  • Assists with the planning and coordinating of system logistics, workflows, upgrades, and system security and affiliated procedures  
  • Documents and disseminates deployed systems, system upgrades, or changes to the appropriate entities according to established policies and procedures
     

DEPARTMENT INFORMATION

Learning and Information Technology (LIT) is a support organization dedicated to providing efficient and effective state-of-the-art learning and information technology solutions and services to students, faculty, and staff for instruction, administration, and public service in support of the University's mission. 


INSTITUTIONAL OVERVIEW


University of Wisconsin-Stout, Wisconsin's only Polytechnic University, offers an unmatched career-focused education that combines applied learning, theory and research with real-world experience that prepares tomorrow's leaders to drive the future of business and industry. At UW-Stout, our students think and do from day one, and we are proud to produce lifelong learners, ethical leaders and responsible citizens who succeed in a global society.  
 
UW-Stout is recognized nationwide for its operational excellence. We were the first and remain the only full four-year public higher education institution in the nation to receive the Malcolm Baldrige Award, and we are dedicated to a process-improvement model that leverages the power of data and the value of our people. We believe in critical thinking and fact-informed decision making. We pursue sustainability in form and function and collaborate across campus and with our partners to solve problems in industry and society. And providing an equitable, diverse and inclusive environment for our faculty, staff and students to live, learn and work is a top priority.

We offer 45+ undergraduate degrees, 20+ graduate degrees and 30+ professional certificates in Art, Design & Graphics; Business & Management; Education; Human & Social Sciences; Information Technology & Communications; and Science, Engineering & Math. Our first-class digital infrastructure and learning environments provide our nearly 7,000 students with every avenue to explore and personalize their success. And we invest in people who share our vision to advance our position as Wisconsin's only Polytechnic University and as a regional, national and international leader in higher education.  

Be a part of the future at UW-Stout. Learn more at https://www.uwstout.edu/about-us 


University of Wisconsin-Stout is located in Menomonie, Wisconsin, a community an hour east of Minneapolis-St. Paul. A pillar of Wisconsin's Chippewa Valley and recognized as one of the best small towns in America, Menomonie provides an idyllic combination of natural beauty, outdoor recreation, boutiques and arts and culture with access to a metropolitan area. For more information about the UW-Stout community and region visit: https://www.uwstout.edu/about-us/our-community 
 

ADDITIONAL INFORMATION 


Competitive salary commensurate with qualifications and experience.  The UW System provides an excellent benefits package including participation in the Wisconsin State retirement plan.

All qualified candidates meeting application requirements will receive consideration for employment and will not be discriminated against. As an equal employment opportunity and affirmative action employer, UW-Stout welcomes applications from individuals from diverse groups; veterans, individuals with disabilities and from historically excluded populations. UW-Stout provides equal opportunity to all persons and is committed to inclusive excellence. At UW-Stout we value our differences and welcome diverse perspectives as we continually commit to developing an inclusive and equitable environment for all employees and students.

Employment is contingent upon the final candidate's completing a criminal background check and being cleared to work by the Human Resources Office.  Employment is also contingent upon the final candidate passing reference checks and an essential job function test, as applicable. The reference check process includes asking the final candidate and most recent supervisor(s) questions regarding sexual violence and sexual harassment. Final candidates with previous employment within the UW System and State of WI agencies will be subject to additional reference checks.

Must be authorized to work in the United States. Sponsorship is not available for this position. A successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment and maintain work authorization throughout the employment term. If you have questions regarding this, please contact our Human Resources office, Phone: 715.232.2149.

In response to a public records request, the University of Wisconsin System will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7).

UW-Stout is committed to providing safety and security of all members of our community in accordance with the Clery Act. For campus safety information and crime statistics visit: https://www.uwstout.edu/life-stout/police-and-parking/clery-information 

APPLICATION INSTRUCTIONS

Applicants will need to complete all required fields and attach all required documents prior to submitting the online application.

Note: Once you have attached your materials and submitted your application you will not be able to go into the system and change them.

Required application materials: 
1. Cover letter specifically addressing how you meet the minimum and preferred qualifications
2. Resume
3. Names and contact information (phone and email) for a minimum of three (3) professional references.

*To ensure consideration complete applications must be submitted online by Tuesday, October 3, 2023. Applications received after such date may be reviewed until position is filled.

To apply, click on the APPLY button or go to: https://www.uwstout.edu/about-us/careers-jobs 
 

It is the policy of UW-Stout to provide reasonable accommodations to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual's disability.

For questions regarding this position or recruitment, please contact:
Search Chair: Tom Janicki
Email: janickit@uwstout.edu 

If you need assistance with the online application process or if you submitted your application prior to uploading all of the required application materials, please contact:
Search Coordinator: Gretchen Metzler
Email: metzlerg@uwstout.edu 

Before starting the online application process, we recommend you preview the frequently asked questions (FAQs) available at: https://kb.uwss.wisconsin.edu/21900  
 

Job Family: Staff



Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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