Technical Integration Engineer

The University of Wisconsin-Stout, Wisconsin’s Polytechnic University, welcomes applications for a Technical Integration Engineer!

The Technical Integration Engineer at UW-Stout plays a key role in supporting the digital learning environment and instructional media needs of instructors and students at our Polytechnic University. This position will provide support for multimedia instructional needs and classroom media including recommending solutions, troubleshooting, providing training, and consultation services. The Technical Integration Engineer assists with planning and designing the audio-visual technologies in all classrooms, labs, and meeting rooms. This position will also provide video support including video streaming in learning environments. We are seeking a team member that is committed to promoting the development of an equitable and inclusive environment. This position reports directly to the Director of Learning Technology Services.

Official UW Title: IT042 Technical Integration Engineer II

QUALIFICATIONS

Minimum / Required

• Associates degree in Education, Media Technology, Communications, or equivalent training and experience.
• Experience with multimedia production and/or emerging A/V technology.
• Experience with digital classrooms using display/audio technology with systems such as Crestron.
• Strong customer service skills.
• Ability to troubleshoot, identify problems and implement solutions.

Highly Desired

• Familiarity with distance education and audio/video conferencing systems and delivery.
• Experience working with the administration of video conferencing platforms such as Teams or Zoom.
• Experience training or demonstrating the use of classroom technology.
• Experience working with secure network enterprise systems.
• Understanding of instructional learning principles.
• Multimedia support experience in higher education or industry.
• Experience supervising others.
• Demonstrated organizational skills and ability to manage complex tasks and projects.
• Demonstrated exceptional oral, written, and interpersonal communication skills.
• Experience recording video or audio in natural and/or studio environments.
• Knowledge of lighting for both studio and location.
• Ability to operate and carry equipment (up to 30 lbs.).

RESPONSIBILITIES

• Integrates, identifies, troubleshoots, monitors, and resolves moderately complex, routine, and varied supported services, systems, network, and application problems according to established processes and procedures
• Serves as a point of contact for internal and external stakeholders, identifies needs, provides solution options, and communicates issue updates and resolutions
• Participates in the evaluation of new vendor software releases and impact. Documents and communicates system enhancements or changes
• Assists with the planning and coordination of system resources, upgrades, security, implementations, and integrations
• Configures, maintains, upgrades, develops, and tests IT systems and services in alignment with industry best practices
• Runs, maintains, and operates technical systems and infrastructure
• Plans and directs staff implementation of small to medium technical projects as needed
• Provide multimedia-related and A/V solutions and expertise that support instructional activities
• Participate in campus projects by representing instructional technology design, needs and principles.
• Operates video, lighting, sound, telecommunications, videoconferencing, distance education, and other audio-visual equipment, programs, and systems
• Consult with faculty members, staff, and students to plan and design audio-visual technologies for classrooms and learning spaces on campus.
• Consult with faculty, staff and students on audio, video, visual design, and production strategy.
• Provide technical skills to troubleshoot audio, video, multimedia, multimedia control computers and instructional media hardware in the learning environment as required.
• Provide training to instructors on instructional technology applications, systems, multimedia technologies and multimedia hardware and software that support the digital learning environment.
• Create and update instructional support documentation and materials including tutorials and other web-based artifacts.
• Assist with the development, creation, and management of planning documents for classroom media including maintenance, replacement, and scheduling.
• Maintains all required equipment and updates associated inventory.
• Perform related work as required to support the activities of Learning Technology Services, i.e., video support, audiovisual & multimedia classroom technology, Learning Glass, etc.
• This position will require the ability to move and carry equipment (up to 30 lbs.) and navigate environments when installing systems.

DEPARTMENT INFORMATION

Learning Technology Services (LTS) is a unit with the Learning and Information Technology (LIT) department and serves as an instructional center focusing on teaching and learning for instructors of the University of Wisconsin-Stout community. Offering a range of services, LTS partners with faculty to provide expertise, training, and support to assist instructors with incorporating instructional technology into their teaching practice and creating technology-enhanced instructional materials.¿

UW-Stout’s LIT Department is committed to creating an inclusive campus community. Candidates who have experience working collaboratively with diverse individuals and/or groups and who can contribute to fostering an inclusive environment are encouraged to identify their experience in these areas.

APPLICATION INSTRUCTIONS

Applications received by end of day, March 26th are ensured full consideration. Applications submitted after March 26th may be reviewed at the discretion of the search committee.

To apply, click on the APPLY button or go to: https://www.uwstout.edu/about-us/careers-jobs

Required application materials:

1. Cover letter (* See below)
2. Curriculum vitae or resume
3. Names and contact information for a minimum of three (3) professional references

*Please use your cover letter to speak to each of the Minimum/Required Qualifications for this position as listed above. For each required qualification, describe your relevant experience, using specific examples from your work history to illustrate how your experience satisfies the requirement.

Applicants must complete all required fields and attach all required documents prior to submitting the online application.

Note: Once you have attached your materials and submitted your application you will not be able to go into the system and change them.

Before starting the online application process, we recommend you preview the frequently asked questions (FAQs) available at: https://kb.uwss.wisconsin.edu/21900.

It is the policy of UW-Stout to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to make reasonable accommodation for a qualified individual's disability.

For questions regarding this position or recruitment, please contact:

Search Chair: Heidi Catlin

Email: catlinh@uwstout.edu

If you need assistance with the online application process or if you submitted your application prior to uploading all of the required application materials, please contact:

Search Coordinator: Gretchen Metzler

Email: metzlerg@uwstout.edu

INSTITUTIONAL OVERVIEW

An innovative leader within the University of Wisconsin System, the University of Wisconsin-Stout offers an unparalleled career-focused education that integrates applied learning, theory and research and real-world experiences to prepare our students for the future. At UW-Stout, our students think and do from day one, and we’re proud to produce lifelong learners, ethical leaders and responsible citizens who succeed in a global society.

UW-Stout is recognized nationwide for its operational excellence. We were the first and remain the only four-year public higher education institution in the nation to receive the Malcolm Baldrige Award, and we are dedicated to a process-improvement model that leverages the power of data and the value of our people. We believe in critical thinking and fact-informed decision making. We pursue sustainability in form and function and collaborate across campus and with our partners to solve problems in industry and society. And providing an equitable, diverse and inclusive environment for our faculty, staff and students to live, learn and work is a top priority.

We offer 47 undergraduate, 21 masters and 3 advanced programs and more than 30 certificate options in Art, Design & Graphics; Business & Management; Education; Human & Social Sciences; Information Technology & Communications; and Science, Engineering & Math. Our first-class digital infrastructure and learning environments provide our nearly 8,000 students with every avenue to explore and personalize their success. And we invest in people who share our vision to advance our position as Wisconsin’s only Polytechnic University and as a regional, national and international leader in higher education.

Be a part of the future at UW-Stout. Learn more at https://www.uwstout.edu/about-us.

University of Wisconsin-Stout is located in Menomonie, Wisconsin, a community an hour east of Minneapolis-St. Paul. A pillar of Wisconsin’s Chippewa Valley and recognized as one of the best small towns in America, Menomonie provides an idyllic combination of natural beauty, outdoor recreation, boutiques and arts and culture with access to a metropolitan area. For more information about the UW-Stout community and region visit: https://www.uwstout.edu/about-us/our-community .

ADDITIONAL INFORMATION

Minimum starting salary of $58,000 commensurate with qualifications and experience. The UW System provides an excellent benefits package including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees.

• Benefit Details: https://www.wisconsin.edu/ohrwd/benefits/download/quickguidefasl.pdf
• Health & Retirement Contributions Estimator | Employee Benefits (wisconsin.edu)

All qualified candidates meeting application requirements will receive consideration for employment and will not be discriminated against. As an equal employment opportunity and affirmative action employer, UW-Stout welcomes applications from individuals from diverse groups; veterans, individuals with disabilities and from historically excluded populations. UW-Stout provides equal opportunity to all persons and is committed to inclusive excellence. At UW-Stout we value our differences and welcome diverse perspectives as we continually commit to developing an inclusive and equitable environment for all employees and students.

Employment is contingent upon the final candidate’s completing a criminal background check and being cleared to work by the Human Resources Office. Employment is also contingent upon the final candidate passing reference checks and an essential job function test, as applicable. The reference check process includes asking the final candidate and most recent supervisor(s) questions regarding sexual violence and sexual harassment. Final candidates with previous employment within the UW System and State of WI agencies will be subject to additional reference checks.

In response to a public records request, the University of Wisconsin System will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7).

UW-Stout is committed to providing safety and security of all members of our community in accordance with the Clery Act. For campus safety information and crime statistics visit: https://www.uwstout.edu/life-stout/police-and-parking/clery-information

Job Family: Staff